Frequently asked questions

What will I receive?

Each product page should list the exact files, features and format included. Check those details before purchase.

Are the templates compatible with Excel and Google Sheets?

Compatibility varies by product. The product listing should state the tested format and any features that may not transfer between platforms.

How will I receive my purchase?

Delivery method and expected timing must be stated on the relevant product page and checkout. Do not rely on this preview page as proof that automated delivery is already active.

Can I request a refund?

Please review the Refund Policy before buying. If you have a payment or delivery issue, contact support with your order reference.

Can I share or resell a template?

Unless a product license explicitly permits it, purchased files are for the buyer's own use and must not be redistributed or resold.